Dealer Assessments
Most casinos measure dealer performance by what they can see. CasinoPro Solutions measures what actually matters — the behavioral traits that determine whether a guest stays at your table, comes back to your property, and brings people with them.
Know Who You're Hiring Before They Step Behind the Table
A guest who feels unwelcome at your table doesn't complain — they leave, they tell people, and they find another casino. CasinoPro Solutions assessment tools are built to identify the behavioral traits that predict genuine guest engagement before a single shift begins.
A 40-question behavioral assessment that evaluates five traits proven to predict dealer success. Designed for casino HR departments to screen new applicants before they step behind the table.
- 5 behavioral traits — from Emotional Control to Professional Composure
- 40 validated questions with reverse scoring to ensure accuracy
- PIN-gated HR report with scored trait breakdown and hire guidance
- Property code access — embed on your career site or HR portal
- 7-minute timed assessment — candidate-friendly and efficient
A structured written assessment for experienced dealer candidates — measuring how they think, decide, and respond under real floor pressure before they step behind a table.
- Candidate-completed format on HR's computer — no evaluator bias in the response
- 10 behavioral trait questions across guest interaction, composure, integrity, accountability, and professionalism
- 18 situational judgment scenarios across game protection, table control, and ethical decision-making
- Silent background timer with HR-visible completion flag
- PIN-gated HR review panel with ideal answer markers and per-scenario scoring
- Auto-generated PDF report with Eagle Dealer™ tier classification — downloaded in one click
This Is Exactly What Your HR Team Receives
No mock-ups, no marketing summaries — these are the actual reports the CDAT and DPAT generate, the same documents your hiring team reviews. Open them and see how the instrument scores, flags, and guides a real hire decision.
A full two-page report: scored trait breakdown, flagged behavioral responses, a consistency-contradiction catch, and a page of targeted interview questions generated from the candidate's weak spots.
View Sample Report ◆A weighted domain breakdown across behavioral fit, game protection, table control, and integrity under stress — with a clear hiring recommendation and a development opportunity flagged for onboarding.
View Sample Report ◆Sample reports use a redacted, illustrative dealer. The real instrument is yours to run once we connect.
See Where Your Dealers Actually Stand
The sample shows you the instrument. The real value is seeing it on your own team. Reach out and Rocky will set your property up to put your dealers through the CDAT and DPAT — and walk you through what the scores mean for your floor.
Contact Rocky A direct conversation with 30+ years on the floor — not a sales rep.Hiring Right, Then Coaching Right
Assessments identify the right dealers and reveal where your current team stands. The Win-Win-Win Performance System™ is how you close those gaps — turning everyday guest interactions into longer sessions, return visits, and higher toke income.
Explore the Win-Win-Win Performance System ◆